Case Studies

Results that speak for themselves

Real projects, real outcomes — from Tel Aviv startups to global companies. Every engagement is measured by the impact it creates.

E-commerce · Israel
AI AgentSupport AutomationLangChainClaude API

AI Support Agent Cuts Response Time by 80%

A 50-person Israeli e-commerce company was drowning in customer support tickets — their team of 3 agents was handling 200+ tickets per day, with average response times of 4+ hours.

The Challenge

The support team couldn't scale with the business. Hiring more agents wasn't cost-effective, and response times were hurting customer satisfaction scores.

The Solution

We built a custom AI support agent trained on their product catalog, FAQ database, and historical ticket data. The agent handles all tier-1 queries automatically, with intelligent routing and escalation for complex cases.

80%
faster response time
70%
tickets resolved by AI
agent productivity
4.8★
customer satisfaction
SaaS Startup · Tel Aviv
Lead ScoringCRM Integrationn8nWorkflow Automation

Lead Qualification System Saves 12 Hours/Week

A SaaS startup was spending 12+ hours per week on manual lead qualification — their sales team was reviewing hundreds of inbound leads individually and updating CRM records by hand.

The Challenge

The sales team was overwhelmed with admin work. High-value leads were getting lost in the queue, and reps were spending too much time on low-intent prospects.

The Solution

We built an AI lead scoring pipeline connected to their CRM. The system automatically enriches inbound leads with company data, scores them against their ICP, and routes hot leads to the right rep on Slack within minutes of submission.

12hr
saved per week
more qualified calls
94%
scoring accuracy
2wk
implementation time

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